Customer Feedback

"CH West End were recommended by a neighbour and when I called them, were courteous and efficient. Service engineer was in our area and attended within a few hours. Boiler given a thorough service with engineer spotting an anomaly on pressure reading. Also checked over gas fire in another room while he was here which hadn't been checked out for a good few years. Top marks for prompt response and courteous service. Good value too!" - Customer in Greater London, Posted on 02/10/2021, trustedtraders.which.co.uk


"Amazing, helpful, polite and reasonably priced." - Paul, London, www.boilerguide.co.uk  28/03/2021


"Amazing service provided by this company" - Daniel Cartor, uk.trustpilot.com 26/02/2021


I have used CH for many years for my own heating and plumbing works, as well as for a couple of properties I look after for friends. They are always very efficient, friendly and go out of their way to give first class service. All their employees, both in the office and on site are unfailingly helpful and polite. Those who come to fix faults, or provide regular maintenance, take a real pride in their work and make sure that the "job" is done properly. They give good value for money. I have recommended them, happily, to other people and will continue to do so." - Customer in Greater London, Posted on 24/09/2020, trustedtraders.which.co.uk


"Very satisfied, quick service at reasonable cost , happy to recommend" - john_abrahamson, 24th June 2019, mybuilder.com


"CH Westend were very professional from start to finish. Happy to answer my questions and kept me informed on timings throughout. The gate is good quality and the fixture and fitting is second to none. Thank you!" - paige83512, 19th June 2019, mybuilder.com


"The company got in touch really quickly and got someone out to me within hours. That person was Ed, who was fantastic. Did a great job, explained everything to me thoroughly and was good humoured, polite and prompt. Would definitely use him again." - lrandell, 16th June 2019, mybuilder.com


"An excellent service. A plumber was able to come the next morning, he arrived within the timeframe I was given and was extremely professional. 
He helped identify and fix the issue and gave some great advice. 
The job was completed in the time I was told. 
Would highly recommend." - esmecooke, 11th June 2019, mybuilder.com


"Great service with a good price, they were able to do the work the same day and Ed was very friendly and knowledgable, I would use them again!" - t7istanb_26, 10th June 2019, mybuilder.com


"Amazing job, very quick flexible and professional, which is what anyone would look for when trying to do any build/repair jobs. thanks" - nadine47307, 23rd May 2019, mybuilder.com



"Tony came very quickly and completed two jobs efficiently and quickly. 
Would use again." - christine52611, 21st May 2019, mybuilder.com



"Responsive, organised and a pleasure to deal with." - miminw10, 20th May, mybuilder.com



"We were very happy with the job completed in timely manner. We will want to use them again for other upcoming work." - geoff58092, 15th April 2019, mybuilder.com



"Excellent company. Professional, reliable, timely. Highly recommend" - davina_48, 15th April 2019, mybuilder.com



"The gas hob could not be installed but the service was friendly and quick." - jspavieri, 9th April 2019, mybuilder.com 



"Quick response time and identified extra parts we may need and how we could fix simple issues in the future. He also ensured that he filled in paperwork from the manufacturer (we were not aware of it) to validate the warranty that it had been checked annually. Top service and would book again!" - charlotte18866, 6th April 2019, mybuilder.com



“David came initially and quoted. He booked a tradesman for us and we are happy with the work.” – primary-teacher, 4^th April 2019, mybuilder.com

“Lovely people in the office! Attended very quickly to quote, would recommend.” – condico1, 2^nd April 2019, mybuilder.com

“Excellent service and communication. Will use again.” – Charlie_247, 21^st March 2019, mybuilder.com

“Very very happy with the service of work that was carried out, polite, great communication trades men, I would highly recommend” – chiltern17981, 19^th March 2019, mybuilder.com

“Quick and efficient service. Local company who have many plumbers / gas engineers on the books. Carol from the office rang straight away to talk to me and a plumber came within 2 hours to fix my leaking kitchen tap. He took photos and got in touch with the company to get the work approved. I got a clear time frame in which the job would be done and the plumber was helpful and polite. The company called right away to get my job approved and the plumber got my new tap and installed it. Clean and fuss free, he left the workplace tidy, took a photo of the completed work and I was able to sign off his job. Excellent service from start to finish. Its a recommendation.” – apollonia82441, 17^th March 2019, mybuilder.com

“This being a rental flat, I appreciated their swiftness, professionalism, and politeness. I can thoroughly recommend CH Westend. Thank you again!” – Takaki, 9^th March 2019, mybuilder.com

“Prompt, efficient and job well done. A bit more expensive than others but worth it if you want to get a quality job done with all correct paperwork in place. Customer services at their office are very good also.” – moudy31, 17^th February, mybuilder.com

“Great communication and very fast at booking in the job. We received excellent service.” - philippa31636, 13^th February 2019, mybuilder.com

“Came on time, solved the problem. The engineer was very nice and managed to make as few disruption as possible to me and my flatmate working at the same time” – federicowestealing, 30^th January 2019, mybuilder.com

“CH Westend were fantastic. I wasn’t able to be at the property and they dealt with everything for me. Great communication and very professional. I highly recommend” – amy_in_dalston, 14^th January 2019, mybuilder.com

“Very prompt communication, even over the festive period, and the engineer was professional and knowledgeable. Will definitely use for future jobs.” – sarah38587, 3^rd January 2019, mybuilder.com

“We had an overall positive experience working with CH Westend as the engineer arrived precisely on time and completed the work as agreed. I did have to chase after them with a couple of calls to ensure they were coming back to complete the job after the initial inspection although the ordered parts took some to arrive. Still, they could have kept me better apprised rather than wondering. I'd call them again but I could equally try someone else who is well recommended.” – stanls, 2^nd December 2018, mybuilder.com

“Great job. Came on time, did everything that was required and double checked it again (can’t be too careful). Really pleased with the whole job except he forgot to repair the flint on fireplace but that’s a small thing. Will get them again, if I need to.” – rsm_44, 12^th November 2018, mybuilder.com

“Excellent customer service. The plumber who carried out my works was very professional and did a good job. I am pleased with the result. Cost was on the high side, but I managed to get my works completed very quickly.” – khan_290, 5^th November 2018, mybuilder.com

“Prompt response to all messages. Work very good. Identified other problems which was a great help. Recommend them to anyone needing help with plumbing problems” – hides38, 31^st October 2018, mybuilder.com

“Highly recommended the service was top rated from start to finish with very friendly and efficient staff in the office and great workmanship from Liam without any mess or fuss. Will definitely use again” – richard82793, 30^th October 2018, mybuilder.com

“Put out the post on the Sunday, and got a call early the next morning to arrange an appointment. I was at home all day, and by 10am an excellent job had been done. Brilliant. On time, reliable and reasonably priced.” – ann22812, 28^th October 2018, mybuilder.com

“Liam was friendly, efficient and completed the job as I'd hoped. He was helpful advising on other issues in the flat and I would definitely reach out to him/CH Westend for jobs again.” – Sarahi_37, 19^th October 2018, mybuilder.com

“my first time ever on my builder. This company are AMAZING!!!!!!!!!! Came within an hour on a Saturday completed the job quickly and Jacob was extremely calm and professional I will use them again and again and have already recommended them to several people, Thank you SO MUCH David Hilliard. I am a very happy customer. Sarah XXX” – sarah81893, 18^th October 2018, mybuilder.com

“A prompt response to my request: the gas boiler was serviced and the safety issues checked within a couple of days. A different plumber returned to fix the minor items and did the jobs well. One of the plumbing problems had been troubling for quite some time and I hadn't found anyone to solve it - a mysterious little drip at the back of a bathroom basin. Previous plumbers had dismissed it as unimportant but Anoop dismantled the basin unit and found the tiny drip had caused some potentially serious damage which needed to be dealt with. I'm so relieved this nagging problem has now been solved. Thank you CH Westend!” – jacmel10120, 18^th October 2018, mybuilder.com

“I can completely recommend this firm. They came - diagnosed the problem, told me a price over the phone. And once agreed came back later that day and did a good clean job as promised.” – adam_souter, 15^th October 2018, mybuilder.com

“These guys did an excellent job and provided a very professional service. From having a receptionist to accept calls, sending someone over to take a look at the job and advising the problem and quoting a competitive price. They were able to return a week later, after the part they needed was available, and quickly fix all the issues I faced, with no fuss. They were only a little more expensive than some other quotes but you can't put a price on quality of service and workmanship. I'll be very likely to use them again if they are interested in any jobs I post.” – kayum_74, 7^th October 2018, mybuilder.com

“Great service and surprisingly proactive - definitely on my first call list in the future. Thank you for your assistance.” – john28964, 1^st October 2018, mybuilder.com

“Job turned out to not be fully possible without completely rerouting the pipes, but the guy efficiently found a middle ground foe me that was affordable. Great service.” – maddiemellon, 29^th September 2018, mybuilder.com

“Robert was very thorough and explained everything (e.g. how it works etc.) in detail. Would definitely hire again!” – frenschies, 27^th September 2018, mybuilder.com

“I was very satisfied indeed by the work carried out. Indeed the whole experience was faultless; from the repair work itself to the management of the job. The company would definitely be my first port of call for any future repairs.” – elizahm, 19^th September 2018, mybuilder.com

“After checking various other tradesmen for the jobs requested, I found CH Westend to be the best for the jobs as they had very good reviews and gave prompt quotes. Their work was of a very high standard and I would have no hesitation in recommending them to anyone looking for reliable tradesmen.” – maureen24805, 10^th September 2018, mybuilder.com

“Extremely efficient service! Completely positive experience. I’m so grateful for their professionalism, honesty, speed & most importantly how affordable they were. I would hire again in a heartbeat if anything else comes up. Would recommend to anyone.” – ella41590, 6^th September 2018, mybuilder.com

“Good communications from the company to make arrangements. Jacob, their gas man was brilliant. Came and gave some excellent advice initially and then returned to do the job as discussed. Very impressed with his work and won't hesitate to use the company again.” – neil_horabin, 29^th August 2018, mybuilder.com

“The engineer was very pleasant and conscientious and took the time to ensure the fitting of the new mixer tap was absolutely right. I would be happy to use CH Westend again.” – irallpress, 25^th August 2018, mybuilder.com

“Great company, I would recommend to anyone wanting a professional and friendly service.” – harpermih, 22^nd August 2018, mybuilder.com

“Jacob arrived on time and was a simply superb plumber. He went out of his way to explain how things work and I can now control my water heating more efficiently. They are more expensive than other plumbers, so couldn't afford them regularly, but you pay for their reliability.” – rickkelsey, 17^th August 2018, mybuilder.com

“Great communication. Easy to agree a convenient appointment. An idea of cost was given in advance with final quote on the day. Job done quickly and well so charged only for actual work (slightly below estimate).” – oded_sh, 10^th August 2018, mybuilder.com

“Prompt and Transparent in what needed doing/pricing. Completed successfully a tricky job”. – rajbx, 4^th August 2018, mybuilder.com

“Response was quick and efficient. They came out to quote same day and confirmed they could complete the job within 4 days. Their pricing is not cheap but compared with other quotes I received was within the range I expected. I used this company based on their feedback and their responsiveness in organising and booking the job. They arrived on Time, completed the work on time. Were very clean and tidy, cleaned up and were polite and professional.” – nickmajor, 26^th July 2018, mybuilder.com

“HIGHLY RECOMMEND! David was on time, he gave good advice and told me the work was not essential and he didn't want to waste my money. Really honest with lots of integrity, when I do need work doing, I will definitely being hiring this firm.” – amalondon, 23^rd July 2018, mybuilder.com

“Very helpful company to deal with. Took less time than I was quoted and reduced the charges accordingly. Very happy and will use them again” – foreyes, 23^rd July 2018, mybuilder.com

“I found CH Westend to be efficient from booking to quoting to completing the job all within a very good timeframe. Additionally, they were able to help me with a last-minute request within 24 hours. I will be using them again.” – fran76239, 11^th July 2018, mybuilder.com

“They were very good, connected the cooker all up to find there was a gas leak in the pipe in the wall,the man doing the job sorted it all out for me. Very good pricing considering he was here for quite awhile.I would recommend this company.” – caroline_1967, 9^th July 2018, mybuilder.com

“Great company to deal with. They ring you, on the dot. They turn up on the dot and whilst they know all about plumbing, their plumbers are still open to input from the customer so it’s a real shared experience! From the guys in the office right down to the guys who do the work, there are some REALLY good people working there! Can't thank these guys enough - will definitely use them again for any other jobs in my place or for friends & family!” – garylawrence, 4^th July 2018, mybuilder.com

“The task was assessed properly and the wall was repaired, over 2 days, to a satisfactory standard. All of the debris was cleared away, although the cement dust and sand should have been washed from the surrounding area also. I would use this company again.”- chiswick_school, 12^th June 2018, mybuilder.com

“Excellent service. The plumber (Jake) arrived on time, was very professional and friendly, and explained everything. The problem was fixed quickly and the price quoted was very fair.” – tomdelay, 6^th June 2018, mybuilder.com

“CH westend insatlled 31 roller blinds to a very high standard. It was fairly priced, the communication to organise access and the delay to have them installed was great. The whole process was easy and I owe them a big thank you!” – lou_investments, 30^th May 2017, mybuilder.com

“Excellent service. Next day appointment, arrived on time, sorted the problem very quickly (admittedly it was probably pretty easy, but beyond me!) and pricing seemed very fair indeed. I will definitely use this company again.” – Richard1841, 16^th May 2018, mybuilder.com

“Really excellent company from the office staff right through to the plumber who called out. They fixed my shower having sourced the part through their suppliers. Their prices are fair and very competitive. They are a honest company with qualified honest plumbers. I would highly recommend them.” – cat_14, 30^th March 2017, mybuilder.com

“Good response time and reliable. Came at the decided time and gave me an estimate of the job cost and time. I decided to go ahead and in an hour,  problem was sorted. 
Reliable company. Will use again if needed.” – arianna, 2^nd March 2018, mybuilder.com

“Once a suitable cistern had been found (via photos) and was available for installation, Darren did a great job disconnecting the old cistern and plumbing in the new one, dodgy wall notwithstanding! Would use again.” – lewis_923, 1^st February 2018, mybuilder.com

“They fixed something that no-one else said could be done. Other plumbers were trying to get me to buy a whole new unit but these guys were very good and fixed what was there.” – Julie_murphy, 9^th December 2017, mybuilder.com

“Very nice people, especially the chap who did the work, and the job was completed pretty much to expectations. I should also add that extra care was taken to minimise any mess. There were a few minor issues that could have been handled slightly better, but ultimately, they were dealt with quickly and efficiently by the office. In spite of these very minor foibles, they still deserve a big fat positive from me and I would recommend them to anyone seeking quality work.” – user_14ea, 2^nd November 2017, mybuilder.com

“Very efficient service, came to quote us for the work and returned within the hour to complete the job to a high standard. Carol in the office was very pleasant and easy to deal with.” – plykdop, 24^th October 2017, mybuilder.com

“Ch Western did a great work on replacing my worktop. They arrived on time and worked quickly and professionally. Was a pleasure to deal with them. They were neat and clean and I was more than satisfied and I would highly recommend this company and I will use them again in future” – vira_99, 17^th October 2017, mybuilder.com

“I am very happy with CW Westend. Very professional and came quite quickly when I asked! 
Did the work very well and would definitely hire again!” – forestan, 10^th October 2017, mybuilder.com

“CH Westend handled the leak in my neighbour's badly maintained property as best they could. They repaired the main leak, and subsequently discovered another smaller leak. They were friendly and patient throughout. 
I would definitely use them again.” – jasonwc1, 6^th October 2017, mybuilder.com

“I had a wonderful experience with this firm.They are well organised. Rebecca in the office communicated with me effectively, called me back and sent Emails in the timely manner as a whole who ever responded to my calls in the office was polite and courteous and efficient. 
Phil came to give an estimate he was on time stated I get an estimate the next day which I did. I was in a hurry to do this work, they arranged for me to do it within few days. 
Philip and George came on time,they were both polite, punctual and hard working. The overall quality of the work was excellent. Will definitely use them again.” – msshahabi, 3^rd October 2017, mybuilder.com

“Having been told by another company that the bath would need to be removed and possibly replaced in order to access a hard to reach leaking pipe, CH Westend came in the next working day and sorted the problem out in an hour without disturbing the bath or any of the tiles. I will certainly use them again.” – p_carrington, 25^th September 2017, mybuilder.com

“Very reliable honest and very efficient 
Team. I highly recommend and will use again definitely. 
Special thank you to Phil who was so helpful, friendly, polite and very thorough. 
The job was done perfectly well.” – sherry_82, 23^rd September 2017, mybuilder.com

“I could not be more pleased. A very smooth job from start to finish. 
Gold stars for all concerned. Will definitely be asking them to do more work.” – nahop69, 7^th September 2017, mybuilder.com

“Good customer service, free initial call out for quotation and job done next day. Needed 2 guys so a bit more Han I expected when quoted but they were quick and job came in less than quotation. Very friendly and professional service will definitely use again.” – libh-s, 5^th September 2017, mybuilder.com

“Very good service on the whole whereby the job was inspected without charge and booked in within a day. It was actually Phil who came out. He was courteous, efficient and tidy. It was a bit more than I hoped I would pay given that there was only one small piece to be purchased. However, given the professionalism of this firm I would use it again.” – joan_airey, 29^th August 2017, mybuilder.com

“C H Westend were quick to respond and arrange for a plumber to visit. Jacob was knowledgeable and provided a short-term fix for the leak in my bathroom. Longer term we have more serious issues to address but I was entirely satisfied with the service provided.” – zoe_g_91, 12^th August 2017, mybuilder.com

“David, Jason and Carol were excellent throughout what turned out to be a relatively complicated job. They were very fairly priced and we are delighted with the finished doors and windows. Will certainly use them again. Thanks!” - henrys_88, 3^rd August 2017, mybuilder.com

“CH Westend arrived on time and carried out the work promptly. Initially they quoted for a repair only of the pipes. When they had completed this they realised the tap was the problem and had to carry out a more expensive repair. When I complained the work was more expensive than originally quoted, they dealt with my complaint professionally and promptly. In the end we agreed on a compromise between the original quoted price and the revised price that we both felt was fair. I would use them again.” – ianbell53, 1^st August 2017, mybuilder.com

“All the jobs were completed to a professional standard. I was happy enough with the initial work to invite this company back to some additional painting and decorating. Again, all very good. Phil was great: punctual, courteous and very good at resolving the tasks. Carol at the office was nice and efficient too. I'm glad I choose CH.” – Brendan_654, 30^th July 2017, mybuilder.com

“Called Them in the morning to fix a leak at my property and they arrived at lunchtime and sort the problem, all at a very reasonable price. Great communication of phone and very professional. Will use again for sure” – ndattani, 28^th July 2017, mybuilder.com

“Very good service, job completed an hour ahead of schedule, and craftsman even gave me a free quote there and then for some extra work I needed doing. Will be using this company again.” – richardvp, 27^th July 2017, mybuilder.com

“David offered a great service from start to finish and the job was completed to a high standard. Good communication, work completed efficiently and the builder was a pleasure to deal with. Heartily recommend. Thanks.” – annaogrady, 24^th July 2017, mybuilder.com

“Plumber came promptly and I was given a 30 min call beforehand so no waiting around. Quick, professional service. Job done, thanks.” – irene_856, 6^th July 2017, mybuilder.com

“Best contractors i have ever used. 
Fast, reliable and good quality 
Thanks” – George_kapellps, 29^th June 2017, mybuilder.com

“CH Westend contractors were very good, completed a nice job 
refitting a new window and we were pleased that they were able to 
do this without having to hire scaffolding.” – Julia_french, 23^rd June 2017, mybuilder.com

“Prompt arrival - quick time quote on the job (accepted) - and a job professionally undertaken at a reasonable charge. What more could one want? Nice chap too... ? Jason, I think.” - wineteacher32_11, 22^nd June 2017, mybuilder.com

“David responded very quickly and I got his estimate on the same day that he came around. I felt it was a bit high but decided to go with them as they appeared to be a professional and well organised outfit. That appearance was confirmed when their tradesman arrived. I was impressed that he did the work so quickly and efficiently although the amount of work he did and the time it took reinforced my views on the cost.Overall though I was very pleased with the service and would use them again although I might query the cost a bit more closely!” – maida_landlord, 7^th June 2017, mybuilder

“I was very pleased with the work done, David and his team were great, on time and everything completed to a high standard. I would definitely recommend CH Westend. Thank you” – ceri_54, 9^th May 2017, mybuilder.com

“CH Westend has a very transparent pricing structure, and came round in advance to evaluate what needed to be done. They were diligent and flexible, doing an extra job that came up in the interim between the appraisal and their appointment.” – dmcallister, 25^th April 2017, mybuilder.com

“Hi. We used CH Westend back in April and they were very efficient on the day. Managing to inspect, quote and fix all in one day. Handy when you haven't good countless holiday days left at work! I am also pleased to say, given the length of time since the fix, so far no problems. Many thanks to CH Westend for their help. John” – jtomlinsonw7, 18^th April 2017, mybuilder.com

“CH Westend responded and quoted very promptly for the job I posted. Their lovely office manager was so helpful and they could start and finish the job within a week of me accepting their quote. David was prompt and polite when he visited and both workmen were very good. I am really pleased with the result, would use again and recommend this company. Many thanks!” – lou_887, 8^th April 2017, mybuilder.com

“Good prompt responses to organise the job. Able to be flexible to change appointment dates as I was trying to organise whilst away. The work was done professionally, with no issues and am thrilled at the results. Definitely re-hire for any future work.” – jas_d, 7^th April 2017, mybuilder.com

“Responded to the job quickly. Very friendly and professional on the phone. Same day appointment and well organised system of providing a 2-3-hour time slot and then a confirmation 30mins before arrival. 
Plumber could have been more organised - didn't bring any tools with from van when he came up to the property and didn't have the necessary part(s) either - even though I thought it was quite obvious what the issue was from my listing. Reasonable quotation given, I accepted and the plumber went to get the part and the job was complete within an hour and half. They also sent me an electronic invoice the next day after I requested it (although it did go to my spam folder). Couple of weeks have gone by and no further leakages, so I'm happy. Would use again in the future and recommend. Many thanks.” – bhavla, 6^th April, 2017, mybuilder.com

“CH Westend provided me with a high level of customer service from beginning to the end of the job. The real bonus is the office staff at this company who are polite and very efficient providing an excellent bridge to the tradesman. Jacob turned up early (I was called 30 mins before he was due to arrive) and completed the job within 30 minutes. He was polite, explained everything in detail and left no mess. A very satisfied customer!” – miminw10, 5^th April 2017, mybuilder.com

“Colin completed the job to my satisfation in about 30 
mins. He bought the spare parts needed and came back to do the work the next day early morning. 
I am very pleased with the outcome and would employ this Firm again if I need to, for other jobs in the future. 
Thank you as well to "My Builder.co.uk" as it seems to work well for both Parties involved.” – bibou, 4^th April 2017, mybuilder.com

“I would highly recommend this organisation. From the word go they were friendly, professional and very helpful. Particular thanks to Carol who works in the office, and Phil who carried out the work. We had booked Phil for a number of handyman projects in our office. He arrived when agreed and carried out the work quickly and to a very high standard. I cannot praise them enough. Will definitely be using them in the future.” – aoifei-pef, 28^th March 2017, mybuilder.com

“CH Westend were very professional, prompt and cost effective. The plumber, Anoop, did an outstanding job. He went above and beyond the requirement, completing the job with meticulous attention to detail. I highly recommend CH Westend.” – stuart, 22^nd March 2017, mybuilder.com

“The job was completed today. Carol from the office was extremely helpful and sorted out the dates for the quote and efficiently booked in the time to complete the work. The chap who came to do the work was approachable, obliging and helpful. It was good to find a local builder who has sorted out the problem in a friendly and timely way.” – linda, 20^th March, mybuilder.com

“The plumber turned up earlier than expected at 0800, had a look at the problem, gave his official opinion and asked how I want to proceed before charges were applied. He eventually found the suspected source of the leak (from the neighbour’s side) and Although he was not able to fix the leak he tidied up, and was only charged an inspection fee. 
Payment options were flexible and was able to pay by credit card and received a PDF invoice by email a week later. Very satisfied customer and happy to recommend.” – triniguy247, 9^th March 2017, mybuilder.com

“Very responsive,there engineers are the best. 
Over all good company. 
Will use again in the near future. 
Thanks very much.” – mentor_rexhaj, 24^th February 2017, mybuilder.com

“Jacob came over promptly and quoted in the job a fair price. He did it brilliantly and even finished half 
An hour earlier than anticipated. Would definitely recommend. – mortlaker, 17^th February 2017, mybuilder.com

“Rang half an hour before arriving as promised. Quick and professional. Liked that you can pay by card via office. Fair price. Very pleased would definatley use again.” – sophies_26, 14^th Feburary, 2017

“Great team, would highly recommend, worked really fast and got a smallish job done in under 30 mins, no fuss or faff and super friendly team in the office.” – jbfoley, 31^st January, 2017, mybuilder.com

“Brilliant organisation and customer service. The plumber who came, worked very hard and it was clear that he was determined to do the best job possible which he did. Thank you.” – krysia_martin, 27^th January 2017, mybuilder.com

"I booked this job on behalf of my boss so I didn't meet the plumber myself. However, I received very positive feedback from my boss who was very pleased."- gvi, 24th January 2017, mybuilder.com

"Good experience overall. Very friendly and helpful staff at the CH Westend office. Our engineer was able to replace a problematic radiator valve although, judging by the sounds coming from our bathroom, it wasn't the easiest job. The engineer wasn't able to repair our boiler, although CH Westend did offer a range of suggestions and options after speaking with Vaillant, from replacement of parts, to a new boiler. It is frustrating that faults can't be more accurately identified and fixed instead of embarking on costly journey of problem-solving by process of elimination. Feedback that perhaps Vaillant should take on board."- peter, 24th January 2017, mybuilder.com

Communication when dealing with a problem could have been better as this was very slow compared to the beginning of the job thus making it more difficult to resolve."
Only disappointment was the plastering as this was not up to the standard of the rest of the work. this was, however, resolved by the company so we were very pleased overall. 
All members of the team who came to work at our house were polite, hard working and knew what they were doing. It was very useful hiring a big company as when there was a small leak a plumber could come in and sort this to allow the job to remain on time. 
"Very prompt when coming round to give quote and excellent communication. - sophie99watford, 21st January 2017, mybuilder.com

"The plumber came at the agreed time and was helpful and friendly. The job was completed quickly and to a high standard."- lrh61, 19th January 2017, mybuilder.com 

Quick response. Good availability. Work completed within quote. Satisfied customer.- helen_d_87, 5th January 2017, mybuilder.com

"We were extremely pleased with the shelving. Phil did a great job, was friendly, flexible and met our needs exactly. He was also very tidy and cleared up afterwards. We have no hesitation in recommending CH Westend and would use them again if we needed anything else. Steve" - steve_1yxf, 22nd December 2016, mybuilder.com

"Very prompt responses on MyBuilder and it was all sorted even though I was abroad and hard to get hold of during the booking. Thank you!" - mbaring, 8th December 2016, mybuilder.com

"Very efficient. Didn't push me to spend any extra or upgrade." - andrewd, 24th November 2016, mybuilder.com

"Very professional firm. Phoned me up, booked an appointment, turned up on time & gave me some very helpful advice. Reasonably charged. Will use again" - eod_17, 23rd November 2016, mybuilder.com

"Came to provide quote for radiator replacement £280+ Vat and kindly fitted a cooker hood in minutes. Hassle free, no excuses service. Thanking you." - xander_59, 4th November 2016, my builder.com

"They fitted the cooker and removed the other one, with no problems. However, I chose to buy the cooker separately, as they would have charged a great deal more - and then added VAT on top of that. Good. But not cheap." - sarah_1n7u, 20th October 2016, mybuilder.com

"Great service - professional and ensured I understood about the potential charges and how the service would work before i committed.Quick response. It turns there was no problem with the pipe and seems the nut just needed tightening. I was happy that the plumber was honest about it, though of coursed still had to pay the minimum call out charge." - jaymini, 30th September 2016, mybuilder.com

"Sorted out washing machine leak and installed tumble dryer. Great job and done very quickly and reasonable price, will use again" - user_16cd, 31st August 2016, mybuilder.com

"I was pleased with the quick response and on-going communication from Rebecca, soon after I posted the job on this website.
A plumber called Jason, was sent within a day or two to come and assess the repair/installation that was needed. 
Jason identified a potentially fatal hazard (on that first visit) and ensured that he 'made safe' the leaking appliance, so that nobody in my office would get harmed. Westend plumbers, even sent a 2nd plumber to be 100% certain that they had sealed off any potential danger to me and my colleagues.We were offered a very reasonable quote and the plumber was booked to return and carry out the works the very next day. 
Jason was very efficient when installing our new water-heater and also very professional in his manner, ensuring that he caused as little disruption as possible to our office environment.
I would highly recommend and definitely use the services of CH Westend again in the future. Thank you!" - sam_-_gac, 31st August 2016, mybuilder.com

"Work carried out to a good and professional standard” - chdltd, 28th August 2016, mybuilder.com

"Excellent communication and super quick above all job well done. Jason was very knowledgeable and finished the job in half an hour. Will use them again" - sarnasan, 19th August 2016, mybuilder.com

"A great experience: they came promptly to deliver a (competitive) quote and then came on time to do the job, which was completed quickly and professionally. Highly recommended!" - mandyl_37, 5th August 2016, mybuilder.com

"If you require a professional job, you need to hire CH Westend! I originally asked for a bathroom refurbish and shower pump. Once on the job I asked if there was anyway that I could remove the need for the shower pump (as they are so noisy) David gave me an additional quote to either connect me to the mains or renew the boiler to a combi boiler as mine was an old style one with water tank etc, plus it was 15 years old. I accepted the quote for the new combi boiler. We had a lovely guy called Jason who done our refurbish and new boiler. The standard of work was excellent and he also moved my toilet back to the wall to save me having to buy an additional unit (this is something that I was told could not be done by previous builders) I am so pleased with both the refurb and the boiler and the knowledge/experience they have. I would definitely recommend and hire again." - debbie_619, 31st July 2016, mybuilder.com

"Friendly, genuine person. Dealt with my chaotic household with a laugh and a smile whilst completed the job the best he was able to do and completed it very quickly. Very happy and would definitely use again."- ibraeley, 20th July 2016, mybuilder.com

"Very quick service, and highly efficient customer communication." - john_bayley, 15th July 2016, mybuilder.com -

"Geoff Collins came to try to detect the source of knocking in pipes in a shower room of flat in a mansion block . First he came to remove paneling to get to pipes as caretaker told me to do this. He did this and was always polite, obliging and helpful. We could not find the source of the noise which then seemed to come from the WC cistern - so the ball valve was remove for a second job - which was well done. Unfortunately, could still not find where noise came from which continued however I would recommend Geoff. I since had a plumber registered with the Chartered Institute of Plumbing and Central Heating and he tried to locate the noise for at least an hour but could not. He said I would have to change all my pipes in room where noise is. I am now ordering sound insulation.” -maurepas, 4th July 2016, mybuilder.com 

"Quick, seamless, well priced. Would hire again!" - ryablack, 1st July 2016, mybuilder.com

"Wonderful work. Very good highly recommend. Will definitely call him again." - shardashal, 1st July 2016, mybuilder.com

"He turned up initially to just quote for the job, but as it wasn't to complicated he did it there and then. I would definitely use them again, especially as the company has a range of expertise." - kenview_limited, 1st July